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 | Same day despatch Orders which are received before 2 pm are despatched on the same day (working days only). Orders received after 2 pm are also often despatched the same day. |
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| Next day delivery Orders over £60 are guaranteed for delivery the following working day before 1 pm. For orders under £60, you can upgrade to this option for £2 extra, otherwise your order is sent by recorded delivery for free. |
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| Tracking numbers and despatch dates When your order is despatched, you will receive the tracking number by email (and optionally a text to your mobile phone) to let you know when to expect it to arrive. We also deliver on Saturdays. |
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| Delivery to your work, neighbour or home We will deliver to addresses which are different to your billing address. Simply specify where you want it delivered in the checkout. |
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| We at Watch Shop UK offer you 14 days to change your mind on any of your watch purchases from this website.
To qualify for this, the watch must be in absolutely unworn and brand new condition and must be returned with all the original box, instructions, guarantee and all extras (CD-ROMs etc.). When we receive the item, we will inspect it to ensure everything is present and in its in original condition and then issue either a full refund or a different item in exchange. Your money will be refunded in full within 14 days. You should return it to us using Royal Mail Special Delivery. This way the delivery is insured. You should also record the tracking number. Returns address: SDK Returns As soon as we have received and inspected the item to ensure the item has not been used, we will credit your card with the full amount, minus any delivery charge (only if applicable e.g. international orders or 9 a.m. deliveries).
If you have any queries about this policy then please use the Contact us option. For our full terms and conditions for refunds, please click here With your order, you should receive a returns form. To expedite your refund, please complete this in its entirety. To download a printable returns form, please use: Click to download refund form |
| Telephone: | 0844 736 5340 |
| Address: | Watch Shop UK 26 Cross Street Reading RG1 1SN |
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