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WATCH SHOP
Free delivery on all orders
Same day despatch
Orders which are received before 2 pm are despatched on the same day (working days only).
Orders received after 2 pm are also often despatched the same day.
Next day delivery
Orders over £60 are guaranteed for delivery the following working day before 1 pm.
For orders under £60, you can upgrade to this option for £2 extra, otherwise your order is sent by recorded delivery for free.
Tracking numbers and despatch dates
When your order is despatched, you will receive the tracking number by email (and optionally a text to your mobile phone) to let you know when to expect it to arrive. We also deliver on Saturdays.
Delivery to your work, neighbour or home
We will deliver to addresses which are different to your billing address. Simply specify where you want it delivered in the checkout.



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0844 736 5340
Main switchboard
0844 736 5340

Option 1
Sales only

Open 7 days
Monday to Friday - 8am til 9pm
Saturday - 10am til 9pm
Sunday - 10am til 7pm

Please note that the sales line cannot necessarily help with after-sales enquiries

Option 2 & Option 3
Customer support

Open Monday to Saturday
9am til 5pm
Excluding bank holidays

You can also contact us by creating a support ticket by clicking here.

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REFUNDS POLICY

  We at Watch Shop UK offer you 14 days to change your mind on any of your watch purchases from this website.

To qualify for this, the watch must be in absolutely unworn and brand new condition and must be returned with all the original box, instructions, guarantee and all extras (CD-ROMs etc.).

When we receive the item, we will inspect it to ensure everything is present and in its in original condition and then issue either a full refund or a different item in exchange.

Your money will be refunded in full within 14 days.

You should return it to us using Royal Mail Special Delivery. This way the delivery is insured.  You should also record the tracking number.

Returns address:

SDK Returns
26 Cross Street
Reading
RG1 1SN

As soon as we have received and inspected the item to ensure the item has not been used, we will credit your card with the full amount, minus any delivery charge (only if applicable e.g. international orders or 9 a.m. deliveries).

If you have any queries about this policy then please use the Contact us option.

This refund policy was last updated on 27th December 2008 and is valid from this date.



For our full terms and conditions for refunds, please click here

With your order, you should receive a returns form.  To expedite your refund, please complete this in its entirety.  To download a printable returns form, please use:

Click to download refund form
Delivery Information

Shipping locations
Delivery policy
Contact Information

Telephone: 0844 736 5340
Address: Watch Shop UK
26 Cross Street
Reading
RG1 1SN
WATCH SHOP
© 2005 - 2009 Watch Shop UK All rights reserved.
Company No.: 6323462 | VAT No. 913 5599 07

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