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WATCH SHOP
Free delivery on all orders
Same day despatch
Orders which are received before 2 pm are despatched on the same day (working days only).
Orders received after 2 pm are also often despatched the same day.
Next day delivery
Orders over £60 are guaranteed for delivery the following working day before 1 pm.
For orders under £60, you can upgrade to this option for £2 extra, otherwise your order is sent by recorded delivery for free.
Tracking numbers and despatch dates
When your order is despatched, you will receive the tracking number by email (and optionally a text to your mobile phone) to let you know when to expect it to arrive. We also deliver on Saturdays.
Delivery to your work, neighbour or home
We will deliver to addresses which are different to your billing address. Simply specify where you want it delivered in the checkout.



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0844 736 5340
Main switchboard
0844 736 5340

Option 1
Sales only

Open 7 days
Monday to Friday - 8am til 9pm
Saturday - 10am til 9pm
Sunday - 10am til 7pm

Please note that the sales line cannot necessarily help with after-sales enquiries

Option 2 & Option 3
Customer support

Open Monday to Saturday
9am til 5pm
Excluding bank holidays

You can also contact us by creating a support ticket by clicking here.

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WHY US?

About us

Watch Shop UK is an official stockist for all watch brands listed on this website. Established in 1991, Watch Shop UK is a leading retailer of brand name designer watches, and is also the UK's most visited independent watch website*. We pride ourselves on having one of the most efficient shopping systems available with communication at every stage to inform you of your order status, as well as excellent 7-days sales, customer service and support team who are glad to assist you with any enquiry or problem, should one arise.

We hold massive stock levels in our high security climate controlled warehouse, and display the stock level of each item on our website, so you can be sure that the product you are purchasing is in stock and available for immediate despatch.

Buy from Watch Shop UK with confidence: as an official stockist for all brands, all watches purchased from us are provided with the official manufacturer's guarantee.

* Statistic based on Alexa traffic statistics, by Amazon


Press

Watch Shop UK has been featured in several high profile magazines - click here to view an example of the press which we have received



Reasons why you should trust Watch Shop UK with your purchase

-         If it says In Stock, it’s In Stock.  We have a live stock tracking system which means our physical stock is represented perfectly on our website: if it’s shown as being in stock on our site that means that we have the item in stock and ready for dispatch.  Many sites out there list hundreds of watches on their site and wait until they receive your order before they try and obtain the watch from their sources, causing delays of days or weeks.  In the unlikely event that a watch is not available (e.g. the last model in stock is faulty), we will contact you immediately. 

-         We only charge your card when the order is shipped.  Other places may take payment for the watch as you place your order, and then rally around trying to get the watch for you. We are proud to hold stock EVERY watch that is listed as “in stock”.   

-         All orders are shipped from the UK  We stock all products listed on this site in a UK secure premises. We do not ship from any other country, and we do not 'dropship' from manufacturers. You buy from us confident in the knowledge that your purchase is in stock and shipped securely. 

-         We are official dealers for all of our brands. This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and 100% valid guarantee.  Many sites out there, who are unable to obtain official account status, will import from the ‘grey market’ – meaning your watch could be from a number of countries such as Singapore and NOT include the official guarantee. 

-         Next day delivery.   If you order before 3 pm, your order will be shipped the same day and should reach you the following day by Royal Mail.  (Terms and conditions apply - please see product page for delivery timescales). 

-         Free watch bracelet adjustment. We adjust your watch bracelet for FREE.  Metal bracelet adjustments normally mean a trip to the local jeweller, but with our free watch bracelet adjustment, you can wear your watch as soon as you receive it. 

-         100% genuine watches and jewellery.  Every item sold by Watch Shop UK is a 100% genuine item, supplied to us from the manufacturer.  We do not sell second hand or replica watches.  

-         Full refund policy.  If for any reason you are unhappy with your purchase, as long as it is in brand new and unworn condition, you can return it to us for a full refund or exchange within 14 days of delivery.   

-         100% secure online ordering.  Your credit card details are transferred securely across our 128 bit SSL server.  This means that they cannot be intercepted or read by anyone.  Your credit card details are not stored on our server.

-         Established since 1991.  We have been in the business of selling both watches and jewellery for 17 years.

 

Testimonials

Read what our past customers have had to say about our service



Web Credentials

We are an approved partner of Amazon, with a consistent feedback rating of over 98%.  You can view our feedback using the following link:

Amazon Partner

Please note : Next day delivery cannot be guaranteed for orders placed over Amazon.


We are also a Certified Shopzilla approved merchant, and you can view our feedback with the following link:
BizRate Customer Certified (GOLD) Site - Watch Shop UK Reviews at Bizrate


Site Security

Secure SSL server
Our site is protected by the very latest 128bit SSL security.  This means that all of your personal details that are transferred across our servers are encrypted and cannot be intercepted or misued by third parties.  Our SSL certificate is supplied by Comodo, leading provider of site security.
 
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
Every day, our site is tested by McAfee to ensure there are absolutely no security vulnerabilities. When you see the Hacker Safe logo, you can shop in the confidence that your details are transferred safely and securely. You can verify our hacker safe status by clicking on the above logo.
Delivery Information

Shipping locations
Delivery policy
Contact Information

Telephone: 0844 736 5340
Address: Watch Shop UK
26 Cross Street
Reading
RG1 1SN
WATCH SHOP
© 2005 - 2009 Watch Shop UK All rights reserved.
Company No.: 6323462 | VAT No. 913 5599 07

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